On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.
If you have not yet made a decision on what your plan is, the time is now to move forward in planning that decision. We are 3 months from the existing cloud service shutting down. Please complete this survey to help us better understand how to best support you over the next 3 months.
As you might imagine, we at HCL are hopeful that our investment strategy in the collaboration products you have inspires you to move ahead with us in a new environment. That being said, we know that some of you will have to make alternative plans. We are doing our best to prepare you in a succinct and clear manner. To that end, you have the following options:
**Note: No data will be accessible on the existing cloud service after July 15, 2020**
If you are currently in discussions with an approved HCL Cloud Hosting Managed Service Provider, we strongly encourage you to sign your contract, and get your data migration scheduled and proceed down this path:
If you are not working with an approved HCL Cloud Hosting Managed Service Provider, but would like to move your cloud data to an on-premises environment, private cloud, or a third-party cloud provider, please see the API documentation about Connections Cloud data extraction and migration.
Below we have outlined clear next steps for each of our affected products:
For SCN/Verse customers, we recommend you start your mail data migration now.
For HCL Connections customers, we highly recommend you:
Office Hours! If you still have any questions about how to get started, we can help! We are hosting 4 cloud migration office hour sessions to answer your questions. You will be directed to a public Box link, where you will be prompted to download an ics file that has all the call-in information there for you to import into your calendar. Pick a date/time that works for you then download the invitation and import it into your calendar and join us!
Finally, allow me to personally introduce myself. My name is Barry Rosen and I have been with this software family in various roles for over 20 years now. Previously, I was the Director of Product Management for HCL Notes, Verse, and other familiar offerings. Effective immediately, I will lead the HCL Cloud Hosting MSP Program, and, moving forward, I will bring my expertise to provide a single point of contact overseeing this process and answering questions you might have.
Please send your questions directly to me.
Director of HCL Cloud Hosting MSP Program