At HCL Digital Solutions, we are proud to bring our customers and business partners a major new version of Domino and Sametime. To learn more, we’ve assembled a compendium of videos and resources for you to explore:
Here is the link to upgrade now.
NEW VIDEOS AND PRODUCT INFORMATION
HCL Domino and HCL Sametime v11
Watch the launch video here.
Visit our Domino product page here.
Visit our Sametime product page here.
Introducing HCL Domino Volt
Watch the launch video here.
HCL Nomad: Zero-Effort Mobile Apps
Watch the launch video here.
Mail Experiences in v11
Learn about HCL Mail and HCL Verse here.
A Closer Look at Sametime v11
Watch the launch video here. See the product page here.
Domino on Docker
Watch our "Boot Camp" video here.
Find out about OnTime and ApprovedContact: Free Time Busy.
Learn how Panopta Makes Domino Monitoring Radically Easier
Nomad (iPad, iPhone and Android Tablet)
HCL Lifecycle Information
HCL Client Advocacy
HCL Support (browse our knowledge articles, interact with us on the forums and open a case)
Thank you for your continued support. And, best wishes for a Happy New Year.
Domino and Sametime Product Teams
We recently hosted a well-attended webcast that discussed in depth how to move your mail from Smart Cloud Notes/Verse to your Domino server of choice (on-premises or in a managed cloud environment). In this session, we shared technical guidance on how to move both hosted and service-only mail users. We were joined by representatives of our new HCL Managed Service Providers for an interactive Q&A. Here are the questions — and answers — that were asked. You can watch the replay here.
Q: Where can I download the guides and tools I need to use for email off-boarding?
A: This resource center has the following files ready for download:
Q: If we don't want to move back to on-premise Domino mail solution, what is our option to remain in the cloud?
A: HCL has negotiated with a number of Cloud Hosting Providers globally to provide cloud hosting for Domino mail, applications, Sametime and Connections services. Those Cloud Hosting Providers can be found here.
Q: What about hosted customers migrating from SCN to another mail service? Will this be covered or what is there some approach in this case?
A: This webcast was focused on migration to on-premises Domino. HCL is not planning to provide tools to customers who wish to migrate to another mail service. Customers who are migrating from SCN to another mail service will need to work with a third party to migrate their mail.
Q: What happens if a customer also has Connections? Is there a similar process in place for migrating to on-premises? Will there be a similar session for Connections migration?
A: Connections has a set of open public APIs that can be used for on-premises migration. If you choose one of our Cloud Hosting Partners, listed above, they can assist with the migration. Migration scripts are being created that can be used to obtain the source data. More information will be provided in a future webinar on HCL Connections Cloud migrations.
Q: What about encrypted mail?
A: For hybrid, replication will also include encrypted mail, the user will still be able to decrypt it with his/her notes ID. For service only, users should decrypt mail prior to migration or replication on-premises, as the "Super Delegate" ID will not be able to decrypt encrypted mail.
Q: For service only accounts will the unread marks be replicated?
A: They are replicated, as unread marks, but will not appear for the "Super Delegate" user.
Q: Just to confirm: for service only accounts the replication is JUST with client Notes (in other words: Does it mean that I cannot use a local Domino server to do this)?
A: Yes, service only replication must be done via a workstation that has a Notes client installed.
Q: For SCN service only accounts is it possible to obtain a list of groups with email addresses and members of the groups?
A: Yes, service only customers can be provided an extract containing public groups. This extract can be provided by opening a ticket with HCL Software Support.
Q: How do you create the replica stubs on the on-prem server? Doing it one by one manually is not feasible. Will HCL provide a tool?
A: This can be scripted. The replicateDB tool can help with this process. The tool will be available for download by customers.
Q: Is it possible to do server to server migration with SCN service only organization. Is it correct that HCL will NOT provide organization certification to create an on-premises server to be able to replicate server to SmartCloud Notes servers?
A: HCL does not distribute certificates from the cloud environment. SCN Hybrid customers will have copies of their certificates and SCN service only customers must create new ones and they cannot be cross-certified in the cloud.
Q: Does the staging server/migration super user id need to be cross-certified? If no, how does the on-premises get access? When you must move the data to on-premises server?
A: The Super Delegate account used for service-only migration is certified the same way as any other user, so no cross certification is needed to access SmartCloud Notes. If this ID is used to replicate the data to on-premises mail servers, then it must be cross-certified with an on-premises organization or organization unit certifier so that it can authenticate with the on-premises mail servers. For hybrid accounts, the SCN servers and the on-prem servers typically have a common org certifier so no cross-certification is needed there.
Q: For service only migration, we can't decommission users with connections licences. So how can we route the mails from other SCN to our new on-premises mail server?
A: The Connections environment will route mail to wherever the SCN smart host or MX record for the domain(s) tells it to. During the migration, you set up the SCN smart host property on the domain(s) to point at the new mail environment. As SCN subscriptions are removed for uses, mail for them will be routed to wherever the smart host indicates. Once all SCN users are migrated, you update the MX record to point to your on-premises environment so that all mails will be routed there directly.
Q: For service only users, will the LDIF list include the size of mail files? If not, how do we obtain mail sizes for all users?
A: The LDIF file does not contain mail file size information. However, the “Super Delegate” account (or any other account with access to the mail files) can obtain information about the mail files through the administrator client or programmatically, such as with the SmartCloud Notes Mail File Analysis Reporting tool.
Q: Can a customer request the total volume that the customer uses?
A: You can open a ticket with HCL Software Support to get this information or download the SmartCloud Notes Mail File Analysis Reporting tool and run it as needed to gather mail file information.
Q: Last time I checked only Notes Client IDs of active SCN users were allowed NRPC access into SCN (i.e. no IDs of Domino on-premises servers even if they had been added to the mail files ACL), so replicating multiple mail files out of SCN onto a local Domino mail server wasn't possible. Has that restriction been removed?
A: Authenticated on-premises server to SmartCloud Notes server access has never been restricted for hybrid accounts; for example, free-time lookup between on-premises users and SCN users necessitated such access. For service-only accounts access to SCN mail servers is limited to Notes client workstations. To obtain mail file access, the on-premises server name(s) (for hybrid accounts) or delegate name(s) (for service-only accounts) must be added to all mail file ACL's, either directly or via a group. This can be done by the organization’s administrators. A migration guidance document will be made available for download addressing this topic.
Q: You mentioned ACL Update Utility. Where do you get that?
A: That is available in the SCN Admin console in HCL Connections Cloud; navigate to SmartCloud Notes administration panel, users then link to batch request.
Q: How is it possible to remove the subscription of a user, this option is greyed out for our users?
A: This issue should be addressed via opening a ticket with HCL software support.
Q: Will mobile users need to reconfigure their clients?
A: Yes, mobile devices will need to be reconfigured. MDM solutions can help with the burden on users of client reconfiguration. Please check with your preferred MDM service provider.
Some people shine above all others and it’s easy to see what they’ve done and been doing for years and years. And those people come to our attention time and time again throughout the year and it’s always a pleasure to see them “rising above” on a regular basis. We take these interactions and store them away for future reference.
These people get honoured by us as being extra-special Masters and we like to call them HCL Grandmasters. We currently have 7 of them;
• Gabriella Davis
• Theo Heselmans
• Julian Robichaux
• Roberto Mazzoni
• Daniel Nashed
• Richard Moy
• Paul Withers
Paul has just retired his term as a Grandmaster by joining us here at HCL. That’s the only hard rule we have in the Masters program: You cannot be an employee of HCL.
This year we are extremely thrilled to be honouring two new HCL Grandmasters.
Please allow me to introduce to the HCL Grandmaster table:
We’ll let Mitsuru and Bill explain in their own words what being an HCL Grandmaster means to them.
"The status of HCL Grandmaster allows me to help the community more, interoperating inside and outside Japan, which leads to the entire community developing. That's very important to me and HCL.
In the current situation where Japanese HCL Masters look quiet and isolated among other region's HCL Masters, despite the large market and local user-community activities. Probably because of the language barriers and cultural differences. In order to overcome this situation and show their presence more globally, I promise I will dedicate myself to lead them to engage more in the global community.”
“I started with Notes in 1993 and appreciated the LISP-based Formula language. From there, I developed Notes DBs and learned to be an admin, leading developers on large projects. After 26 years it still feels incredible to be part of this amazing community while finding a way to contribute steadily. We are all so fortunate to be part of something greater than any one of us, and that of which continues to endure.
Notes and Domino allowed me to merge my other technology passion: Linux. Combining both, created a path to where I find myself here today -- an HCL Grandmaster. I want to thank all those with whom I have interfaced over the years. It means a lot to me to receive this honor.
What's next? I will keep working on the non-mobile template design project, allowing us to improve the overall user experience within Domino.
Mentoring new community members is something I like to do, when my schedule gives me the opportunity.
Finally, continuing to train administrators how to be more efficient with Linux when running the HCL Digital Solutions stack will certainly remain a theme.”
Mitsuru and Bill will be taking on their HCL Grandmaster titles immediately, so please join us in congratulating them for their outstanding achievements.
To Mitsuru, Bill, our existing Grandmasters and our HCL Masters,
"Thanks for all you’ve done and all you do."
From all of us at HCL.
Click for a full list of the 2020 HCL Grandmasters and HCL Masters.
On December 4, when we announced HCL’s first major releases for Domino, Notes, Sametime, and Connections, we broadcasted live from Tokyo. Thousands of customers and partners tuned in from all over the world, and more than 50 business partners held concurrent viewing parties to celebrate in more than 20 countries. We had almost 4 million impression on social media. We answered hundreds of questions in real time, but there were so many we couldn’t get to them all. Here, are your smart questions and our useful answers about what this launch means for these products, and for you.
You can read a recap of the recent launches here. You can replay all content from the Live from Tokyo event here.
Q: The mobile app in HCL Nomad are only for lotus notes app right? No Xpages
A: Correct, HCL Nomad runs existing Notes apps both online and offline, unchanged. There are no plans to support Xpages-built apps.
Q: Cloudevents support is amazing!
A: We think so too! Here’s additional video content on Domino Event Publisher and Cloudevents available here.
Q: No mention of Xpages and yet I understand you have announced the intention to not only support but “invest”? Do you have anything to add here please?
A: Beyond supporting customers using Xpages, we did announce that we would make targeted investments. Primarily to specific library versions. Details to follow in 2020.
Q: Does the Domino Event Publisher mean that there will be a new version of App Dev Pack for version 11?
Yes, there is an AppDev Pack version 1.0.3 coming out at the end of 2019. Besides the preview version of the Domino Event Publisher, it contains fixes to existing functionality. In addition, major updates were made to DQL.
Q: When will Notes/Domino 11 be released?
A: Domino, Sametime and Notes will be delivered on December 20. Nomad for Android is available; Nomad for iOS will be available on or before December 23.
Q: Which version of Traveler and Sametime is compatible with Domino V11?
A: There are V11 versions of Domino, Sametime and Traveler available on December 20, 2019.
Q: Is a direct upgrade from version 8.5.3 to version 11 possible too?
Q: Will be orient me still packaged with component pack?
A: Yes, Orient Me will still be packaged with the Component Pack
Q: Will Connections 6.5 be deployed to Connections Cloud as well?
A: As cloud customers move off the legacy Connections Cloud environment to our cloud hosting providers, customers will have the latest and greatest versions of Connections capabilities, including Connections 6.5.
Q: Are there any short learning videos about Connections available?
A: We have these live on our HCL Digital Solutions YouTube channel! Check it out. And it's available to be translated in anyone's local language.
Q: Does Smarsh Connected Capture have a new release for HCL Connections 6.5
A: Existing Smarsh versions are compatible with Connections 6.5.
Q: Is Sidebar easily customizable?
A: Sidebar is customizable via Connections Customizer. We will work on an extensions model via the Application Registry the same way we already offer Client Extension models in Orient Me and the Important to Me bar. See our Connections YouTube channel.
Q: Is there an integration between Connections Activities and Notes to Dos and other to do apps?
A: It's a great idea, however, it's not available in Notes v11, or Connections 6.5. Please submit your idea to our ideas portal.
Q: Is Sidebar based on component pack or websphere?
A: Sidebar is available in the core Connections (aka Websphere) stack.
Q: Will a newly invited external member run through the onboarding wizard?
A: Every user will run through the onboarding wizard Touchpoint the first time they use Connections. The onboarding wizard can also be customized to be run again or require the acceptance of certain usage terms
Q: Will the Social Sidebar be available in Notes?
A: No, the Social Sidebar runs in a browser, not in Notes.
Q: Will feature "Invite new external user to community" or "share file with external " available?
A: As in previous versions of Connections, Connections 6.5 allows you to include external users in your Communities and share files with external users
Q: Where is user registered (to which directory) once registered using Invite feature of HC6.5
A: They will be registered to the directory dedicated to external users (a separate directory has to be specified to support external users).
Q: Activities Plus / Kudos Boards: Is the number of users who can use activities plus & boards limited?
A: Activities Plus is available to all Connections users at no charge, and licenses for the desired number of users for full Kudos Boards capabilities can be purchased.
Q: Connections team need to follow Sametime in removing WAS and DB2 within a year (preferably in version 7).
A: Thank you for the feedback. Connections can already be run on Oracle or SQL server databases, and we will have more to share on the Connections architecture over the coming year.
Q: When can we have access to the new HCL Connections?
A: HCL Connections 6.5 has been released already and is available for download on Flexnet. December 20th is for Domino, Notes, and Sametime; Nomad the 23rd.
Q: When will Enterprise Integrator be available for v11?
A: HCL Enterprise Integrator will be available for both v10 and v11. It's scheduled for Q1-2020. The exact timing will be communicated soon.
Q: Will there be a direct update path from Domino 9 to Domino 11?
A: Domino enables you to upgrade directly from v9 to v11.
Q: V11 is promised to launch with all languages but when will you release Group 2 languages for v10 including Russian?
A: There will be another communication with the specific details of additional language pack support for both v10.0.1 and v11.
Q: When will Domino/Notes v11 French version be available?
A: HCL plans to make the language pack available for French with the rest of the Wave 1 languages in 1H-2020. Stay tuned for a communication on the exact date.
Q: Is there any alternative to ILMT to track and record the license usage?
A: Customers can elect to move to the Per User Metric model provided in V11 of Domino and Sametime. You will need to use either ILMT or BigFix to track PUVs.
Q: Will there be a Community Edition for domino and other products?
A: HCL is replacing the Community Edition with access to a Domino and Sametime trial license. The exact details will be available in the coming weeks.
Q: Using V11 licensing, if a customer has 500 users and want to has multiple Domino servers, how many user licenses do they need to purchase?
A: The new licensing model charges for the number of users irrespective of the number of Domino servers.
Q: Will there be changes regarding supporting programs in the future? A lot of the products had other IBM products included as supporting programs.
A: Details of the entitlements and supporting programs will be available when Domino, Notes and Sametime ships.
Q: Will we find out about licensing options for Domino?
A: There will be a License Primer available in January to all customers, HCL Masters and Business Partners.
Q: How will the Utility server license be replaced? Surely that doesn't work with a per user basis.
A: In the initial release of v11, there is no replacement server-based such as Domino Server or Xworks available. HCL plans to have an alternative solution in 2020.
Q: How many participants were there in the live broadcast?
A: Thousands and thousands, plus more than 50 business partner led viewing partners in over 40 countries!
Q: Are there any newsletters for partners for regular updates and happening around HCL Domino?
Q: Where can we see the deep-dive content?
A: Please visit our YouTube channel for all the latest video content from launch.
Q: Where can I ask general questions about browser support for conventional Domino applications?
A: As part of v12, HCL Nomad is being extended to run Notes apps natively on a browser. This means you don't need the Notes client or ICAA installed. Stay tuned for more information.
Q: Is there a long-term plan for HCAA? (e.g. will it be in v12)
A: HCL will continue to develop and enhance HCL Notes, and augment support for running apps using HCL Nomad. In v12 when HCL Nomad will be able to run Notes Apps in a browser, we expect customers to immediately switch to this new approach. However, HCAA will be available in v12.
Q: Is Notes 11 compatible with Domino 9.0.1?
A: Yes, Notes applications and custom templates will work in the v11 client. However, the embedded experience was removed in v10.
Q: Panagenda Upgrade FREE for v11 is included in the entitlements?
A: No, Notes includes MarvelClient Essentials code. Upgrades to a full license of MarvelClient is available from panagenda themselves. However, you can use the MarvelClient Essential to help your upgrade of the Notes client from v9 to v11.
Q: The Panopta integration is awesome.
A: Thank you. They are an excellent partner and solution. To learn more about the Domino and Panopta integration, there is additional content available here.
Q: Will Domino 11 support for IBM i servers?
A: Yes, Domino v11 is coming to IBM i. It will follow after the initial shipment of December 20 by the end of Q1-2020.
Q: are there sales contact here locally in the USA? I'm having difficulties dealing with the service over seas
A: Please reach out to Shannon Batson Shuburte, Head of Sales for North America, HCL Digital Solutions.
Q: I would really like to have a local contact here in the USA to discuss HCL software, and our migration from IBM
A: Please reach out to Shannon Batson Shuburte, Head of Sales for North America, HCL Digital Solutions.
Q: How do I find an HCL Business Partner here in the USA?
A: Please visit our HCL Partner Connect webpage here.
Q: When will it be possible to integrate Sametime Meetings and Sametime A/V in Connections (as we had in Connections 4.5)? Just click to video conference?
A: We are working with the Connections team to identify a roadmap in 2020 once the new Sametime Meetings capability is available. Stay tuned.
Q: When will Sametime v11 have online meeting and screen sharing?
A: The new Sametime embedded Audio/Video and Meetings capability will be available mid-2020.
Q: Sametime on Linux will include Web Conferencing?
A: Yes, we’ll have both Windows and Linux releases of Sametime v11 Meetings next year in mid 2020.
Q: Will there be a review of the old IBM Project Toscana? Persistent Chat and Interfaces to different Notes / Domino products etc.?
A: Sametime v11 supports persistent chat including with groups, and when we integrate with Connections in 2020, we will have team/channel chat. We're also enhancing our SDKs and integration with other products, both HCL and third party.
Q: Any word for End of Life of version 9?
A: HCL Digital Solution has honored the IBM Support Lifecycle for Notes, Domino and Sametime. Hence, there is no change to the previously announced extended support of Notes, Domino and Sametime 9.0.X date of September 2021.
TRAINING & CERTIFICATION
Q: What training be available for Domino administrators and developers?
A: Outside of updated product documentation, insight about how to use the new capabilities are being developed by HCL Masters, Business Partners, and the community.
HCL DOMINO VOLT
Q: Will Domino Volt be available for customers with Messaging license as well?
A: Yes, Domino Volt will be available as an Add-on for customers with both Complete Collaboration and Messaging Licenses.
Q: Domino Volt is what was known as LEAP on Domino?
A: Domino Volt was the project formally named Sandstone. It is based on LEAP and combines HCL's best low-code and application development platform capabilities into a single offering.
Q: Does HCL Volt cost extra?
A: The pricing model for Domino Volt will be available when the offering is available in 1H-2020.
Q: Do HCL Masters have access to Volt today? How do I get it?
A: Domino Volt will be in a closed beta by early 2020 for the HCL Masters and HCL will be emailing them very soon.
Q: I'm confused. What's the difference between Volt and LEAP?
A: Domino Volt is based on Leap and combines HCL's best low-code and application development platform capabilities into a single offering. HCL LEAP is a standalone product that runs on WebSphere and DB2.
Q: Is HCL Domino Volt a replacement of Notes workflow?
A: Domino Volt is a superb platform for building new applications with simple workflow. However, in our roadmap for v12, we intend to add a graphical workflow experience to the Domino platform. We will be looking at the functionality of Lotus Workflow as one use case.
Q: We have been told multiple times that LEAP on domino will be entitled within the domino license. Has that changed?
A: As you know, any forward-looking statements about any roadmap are subject to change. While the pricing of HCL Domino Volt will be released with the product in 1HG-2020, it will be very competitively priced, i.e., incremental to the cost of Domino.
Q: Is there any training material available for Volt?
A: Training and other reference materials will be made available when the product is released.
Q: Can you use Volt to update the interface for an existing legacy Domino database?
A: Domino Volt is for creating new applications. These could be new applications that integrate existing Domino data. However, Volt is not designed for updating or modernizing existing Domino applications
Q: Will Volt eventually replace Designer?
A: While they share the same Domino application platform, Designer is for the professional mid-code developer that build traditional Notes apps; Volt for the IT and Business Professional.
Q: Is there an upgrade path from LEAP to Volt? Will LEAP continue to get enhancements?
A: While there are no announced plans, we expect there will be an upgrade path from HCL LEAP to HCL Domino Volt in the future. In the meantime, HCL LEAP will continue to be enhanced.
Q: What about the Domino Volt license model?
A: While the details will be announced in the 1H-2020 when the offering is available, the license model is based on a per user metric. We want to encourage customers to build applications, so there is no per App or Flow metric unlike some low-code competitors.
Q: Any ERP integration? Or Connectors for MuleSoft?
A: HCL Domino Volt supports access to SharePoint and any REST or SOAP based APIs including those from SAP. However, we plan to add support for other integration solutions such as Dell Boomi and Mulesoft.
Q: Are Volt apps browser only? Can you get to it in Notes?
A: Correct, they are web-based apps. However, we will be working to enable them to work within HCL Nomad. There are no plans to add support for the Notes client.
Q: How can we register for beta of Domino Volt?
A: There will be both a closed and open beta of Domino Volt. The closed beta will be open to HCL Masters only by the end of 2020. Details about the Open Beta will follow.
Q: Is Volt a direct competitor to one of the low code leaders, Outsystems, for example?
A: Yes, HCL Domino Volt is a low-code application platform. With this solution, existing customers will not need to make a major investment in a separate platform for their development needs for situational apps, workflows and core systems such as Outsystems.
Q: Is what being announced available right now (i.e., Domino Volt)?
A: Domino Volt will be in a closed beta by EOY for the HCL Masters, and available for Domino v10 and v11 in H1-2020.
It’s not often in one’s career that you get tapped to take over marketing for a legendary portfolio of products. A portfolio with a history so astounding that even just one of its products, HCL Domino, single handedly invented some of the most essential IT technologies still used today. You see, HCL Domino was a NoSQL database before NoSQL was ubiquitous, it was a Rapid Application Development (RAD) platform before RAD was even a thing, and it was and still is adored and used by millions of people globally.
True to anything built to last, HCL Domino certainly experienced its fair share of ups-and-downs over the years, but it’s still as essential as ever even after just celebrating its 30th launch anniversary earlier this month.
Domino’s Origin Story
1989 was an important year. It was a time of political upheaval, the Brandenburg Gate was finally opened paving the way for German reunification, it was a time for the arts, Tim Burton’s Batman premiered and George Michael’s Faith won Album of the Year at the Grammy’s, and it was a time for world-changing technology to take center stage.
On November 27th, 1989, Lotus Notes Release 1 Gold Build was compiled, and while the launch itself wasn’t until a few days later on the 7th of December, it was the birthday for Domino and Notes. But that was just the beginning.
After 6 short years, and immense success, Lotus Development Corporation, the original development company for Lotus Notes, was acquired by IBM for $3.5 billion USD in what would be IBM’s largest acquisition in its history. And this transformative software would transform the tech giant. With the close of the acquisition in 1995, Lotus Development became a new business unit at IBM, and was the very start of the IBM Software Group. That’s right — the acquisition of Lotus was the spark that made IBM a software focused business, a precursor to the business unit that would create IBM Watson and IBM Cloud.
But as with most large companies, IBM’s priorities shifted, product updates stalled, and the once vibrant community so aptly called “Team Yellow” was left on its own in many ways. This came to a head in October 2017 when HCL Technologies announced an IP partnership with IBM Collaboration Solutions to take on development for Domino to deliver the first product update users would have seen in years, and on October 10, 2018, Domino v10 was released. To say it reinvigorated the platform would be an understatement. People around the world quite literally rolled out the yellow carpets to celebrate this monumental moment. And the success was noticed. On December 7, 2018, literally 29 years to the day after Lotus Notes Release 1 was compiled, HCL Technologies announced an intent to purchase Domino (and Sametime, Connections, and Digital Experience) and a number of other valuable, yet underserved products. The groundwork and path to a new decade was taking shape.
Where We Are Today
On July 1, 2019, the acquisition closed, and these legendary products found new life at HCL Software. But starting off at a new company has its starts and stops. We had to build a new website, set up core systems, look back at our pricing and licensing models, consider technical debt in the products, and take a hard look at where we wanted to take the products in the future. It was a lot — to say the least — but the HCL teams are ready to tackle every challenge. We are going to reinvigorate the Domino brand yet again. And, as we hope you realize, this is — again — only the beginning. We are happy to be on this journey with you. Read about our recent Live from Tokyo event and see just how we are building momentum.
To the next decade and beyond,
Head of Marketing, HCL Digital Solutions
We in Digital Solutions marketing are new to HCL. And we have a lot to do. The recent logo and branding re-imagining and the launch that we broadcast live from Tokyo is the beginning of a new era.
From a marketing perspective, we wanted to signal a change, put a flag in the ground to say, “Forget what you knew about these products, it’s time to look forward.” And after only a few weeks, we delivered an entirely new brand with new logos and creative under HCL Digital Solutions. We leaned heavily into a new color pallet, and completely redesigned all product logos. It was a chance, not one often given to marketers, to remake something that is already well-known and revered.
Our lead designer on the project was Liam McCormick, and I think he describes the design system best when he tells us, ”We went in search of something in HCL’s history that we could build upon, and what we found was what we considered the design DNA in the original HCL logo — it’s shear angle of 24.24 degrees. We took that angle, and built a grid system, and (take or leave a few hundred iterations) the new logo family was born from this original structure which can always be traced back to the mother brand of HCL.” And trust me, we could not have had better talent working on this redesign (Liam also helped design the Cisco WebEx and Vodafone logos).
But that wasn’t all we needed to do. We needed to capitalize on the momentum started with the launch of HCL Domino v10 to the rest of the portfolio. The first out of the gate on October 7, 2019, was HCL Digital Experience 9.5, a proven digital experience management platform and the very first product release for the newly acquired products. The new release provided many significant business and technical benefits, including unsurpassed standardization and flexibility, accelerated time-to-market, liberated experience delivery, and a lower total cost of ownership. And hundreds of clients and valuable business partners joined us in-person in Raleigh, North Carolina, and Milan to celebrate the launch.
Then, just a mere five months after acquisition the major moment had arrived — on December 4th, 2019, HCL announced the general availability (GA) for HCL Domino v11, HCL Sametime v11, and HCL Connections v6.5. It was a milestone moment for the business, and I want to give a round of applause to the development teams that made it happen, many of which didn’t even have access to the code until post-acquisition in July. They worked tirelessly to reinvent the products and deliver on our commitments to our customers and business partners around the world. But it was the excitement that surrounded the launch that made me burst with joy, and our willingness to do something different that led to unforeseen impact.
“In order to be irreplaceable, one must always be different.” —Coco Chanel
Too often teams throw around words like “different” or “amazing,” but not acknowledging what we were able to accomplish with this truly “different” type of launch would be a misstep on my part as a leader. We knew we couldn’t go to market like IBM — we just aren’t that type of company, and frankly, it was time for a change. So, I tasked my team with thinking outside of the box for this launch.
And think outside of the box they did. They came to me with the idea of running a “Netflix-style” launch in which we broadcast the keynotes “Live from Tokyo” and then deliver 35+ pieces of new content ranging from thought leadership pieces to technical deep dives all at once in a “binge-able” format. I was dubious of course, but if there ever was a time to try it — now was that time.
After months of planning, we all got onto planes and flew to Tokyo for our big day. On December 4, 2019, at 9 AM ET (11 PM in the evening locally) we went live to the globe for the announcement of HCL Domino v11 and HCL Connections 6.5. And the impact was immediate: Thousands upon thousands of customers and partners tuned in live all over the world, and over 50+ business partners held concurrent viewing parties to celebrate in 20+ countries. The world map looked like a lit-up Christmas tree!
And it wasn’t just the marketing team that delivered impact in such a short timeframe. The product management and development teams made significant technical advancements for these products. We announced:
HCL Domino v11 builds on our mission: Apps that run your business.
HCL Connections 6.5 has powerful new features to drive adoption and builds a foundation for future releases:
HCL Sametime v11 delivers secure conversations across every device:
Suffice it to say, this launch was one for the record books, but it really is only the springboard with which we will start a new decade. And if you were to ask me what I felt like this moment meant for us, I’d say it’s providing the foundation for true innovation on the platform. Which brings me to where are we going.
Where We’re Going
Our transition to HCL has meant moving not just a suite of products but also people and teams, and if there’s one question that the leadership team gets asked the most by our customers and partners it’s, “Are you actually going to invest in the products?”
It’s a straightforward question, and there’s a straightforward answer to it: Yes. I, for one, am incredibly excited and humbled by the amount being invested into the teams developing these products, the marketing and sales engine that drive them, and into the teams solely dedicated to push the bounds of what’s possible on our platforms. With that, here are a few of the important ways we are investing — deeply — in our teams and technology:
At HCL, our motto is “Relationship Beyond the Contract.” And we mean it. My commitment to you is that we will listen to you more and be bolder in our plans. We don’t have the luxury or the crutch of working for a software behemoth anymore, but we also don’t have the red tape to stop us from trying new things. Our marketing will be different — I assure you.
But more than anything, know that this is only the beginning, and I am so excited for where we are headed. It’s time for all of us to usher in a new decade at a new company for these legendary products.
Happy Holidays and Happy New Year,
Head of Marketing, HCL Digital Solutions
HCL Verse On-Premises (Verse)’s superior user experience means there’s less clutter and more clarity while using mail to get your work done faster. Designed for browser-based mail on both desktop and mobile devices, Verse gives you everything you need.
HCL Software is pleased to announce the release of HCL Verse On-Premises 1.0.9 for general availability. Verse 1.0.9 highlights include:
Administrators can use the notes.ini setting iNotes_WA_UseRelativeUrl=1 to enable archive mail file URLs to be relative to the Domino server being used.
HCL Verse User and Admin documentation can be found here.
HCL Verse Developer site can be found here.
If you have requests for new features, please submit them in the VOP category on the Domino Ideas Portal.
Domino Product Team
We recently hosted a webcast for HCL Business Partners, where we talked about how to build your Domino customer base and earn valuable additional revenue for your organization by restarting customers with Domino V11. Hundreds of you attended, and as usual a lot of great questions were asked. All questions that came at us are answered here.
The Moment We've Been Waiting for: HCL's Global Launch of Domino v11, Connections 6.5, and Sametime v11.
Are you ready to join us? The moment we have all been waiting for is here: The global launch of the newest versions of Domino, Connections, and Sametime. Domino v11 catapults us into the next generation of app dev. Connections 6.5 drives user adoption and builds a strong foundation for our future releases. Sametime v11 has a new, sleeker user experience.
But this is about more than just product releases. This launch represents a major milestone in HCL’s commitment to our customers and to modernizing and innovating a whole portfolio.