We announced in July 2019 that users of Connections Cloud would have 12 months to move off the existing service to a new environment. July 16, 2020, is coming quickly and we are working diligently with our approved Cloud Hosting providers (CH-MSPs) to ensure you are ready to migrate to your new service.
We held a webinar on February 27, discussing the data migration process specific to Connections, how to get started, and all you need to know. You can watch the playback here. We had a lot of great questions asked during this session. We have answered them here, below, to further prepare you.
Now is the time to sign your contract with your new HCL Approved cloud hosting provider, and get your data migration scheduled. If you are not moving to a CH-MSP, please make alternative plans leveraging the Connections APIs to capture your data.
**No data will be accessible on the existing cloud service after July 15, 2020**
Q: I am moving to a CH-MSP. How will my data be migrated?
A: Via a direct database extraction performed by cloud operations, keeping your private information secure. Please see the playback for more details on this process and why this is the fastest, simplest, most cost-effective and secure way to move your data.
Q: Will I have any downtime while my data is migrated?
A: No. Please see the playback for more details. Our plan is built so your users can keep working now and pick up right where they left off in their new environment with minimal disruption and no downtime.
Q: I am moving to a CH-MSP. Can I move my Connections data now?
A: Not yet, but please contact HCL Support now to start scheduling your migration. As promised, at the end of March, we will release to the hosting providers the necessary code for Connections v6.5 CR1, already fully tested in their environments. A couple of weeks later, the import scripts will be completed that they require to migrate customer data in. We estimate customers can start being moved out of the existing Connections cloud to the CH-MSPs sometime in mid-April 2020.
Q: How large is my environment?
A: If you are a Connections cloud ADMIN, contact HCL support via the Support Portal to find out the size of your environment and plan for your migration. The support team will provide you with detailed sizing information and this would be helpful to share with your CH-MSP for planning purposes. Not moving to a CH-MSP, this data can also be valuable if you are moving on-prem, to a private cloud, or even a third party.
Q: Will the URL for access to my Connections environment change?
A: Yes. A new URL will be provided by the CH-MSP of your choice. It will be important to inform your users of this change in advance.
Q: DB2 data will be transferred to a DB2 on AWS or another database?
A: The data is a combination of DB2 data and encrypted files that will be sent to a secure AWS/ S3 location and then imported into the new Connections cloud (DB2). We are exporting the DB2 data, moving the export files to AWS where the MSPs will securely download and import the data into the new DB2 database.
Q: Which authentication will be provided?
A: Authentication is configured by each CH-MSP and should be discussed with the hosting provider you select.
Q: How will user profiles be created? Do we need to use TDI?
A: If you move to the CH-MSP, there will be no TDI necessary. In the future changes will be done as per CH-MSP processes.
Q: OAuth will be available for authentication?
Q: My customer is a large deployment. Will it be necessary to create multiple servers, or will elastic features will be used?
A: For anyone moving from the existing cloud service to a Cloud Hosting provider there is no need to do any infrastructure planning or server configuration. Connections is a multi-tenant public cloud environment, fully tested and configured by your Cloud Hosting provider. Our goal is to require as little customer intervention as possible, so you and your customers, are up and running with little/no friction. Partners are encouraged to work with the CH-MSPs and they are ready to work with you through this process.
Q: Verse use Connections Docs from Connections to preview attachments. Will this be supported in the CH-MSP cloud environment?
Q: Which version of Connections is on the cloud today?
A: The current version of Connections is v6 CR3, as no feature upgrades have been made on the cloud since before the announcement. Upon moving to a CH-MSP, you will get the latest and greatest software — v. 6.5 CR1 — and continue to have your environment upgraded to the latest software versions.
Q: I have a Connections customer who is currently working on-premises. Can they be moved to the cloud?
A: Yes. A customer can move from on-prem to either a private cloud hosted by a customer or a partner, or the multi-tenant (MT) Connections cloud offering provided by each of our CH-MSPs. There is currently no scripts or tools provided by HCL to complete that migration and you should check with the CH-MSP to plan for this. Some additional work may be required depending upon the version they are currently using.
Q: Will survey migration be supported?
A: Survey migration is not planned. If you have specific concerns, please feel free to contact HCL support for more details.
Q: Will content and accounts for guest users be migrated?
A: Migration to the CH-MSP will include the data associated with your “guest” or external users. Customers may be required to get permission from their guests to continue to enable those accounts in a new environment for data privacy reasons. More information to follow on that topic.
Q: Will the Sametime meetings service be available?
A: Initially, customers will have access to Connections Sametime v11 Chat which is included in the price of Connections. By the end of June, the team will be launching the new HCL Sametime Meeting service with Sametime v11. This offering will become available by all CH-MSPs at that time, integrated into the Connections MT Cloud service.
Q: Is the subject of this communication regarding mail and Connections?
A: The focus of this webinar is on Connections, although many of our customers are using both mail and Connections on Cloud. The migration for mail is to a private cloud via replication, and for Connections via a database export script to a new instance of a multi-tenant cloud. Last December there was a webinar for mail. Please feel free to check out the latest blog regarding mail migration here.
Q: How do I learn more about the APIs available for data extraction if I am not using the extractions script for the CH-MSP?
A: Anyone moving on-prem, to a private cloud, or a third-party, can contact HCL Support for the documentation. Support can provide an NSF or PDF. We are also actively working on posting the documentation online.
Q: Can any of the Cloud Admins move the existing CNX Cloud to read-only? Or is it a specific account?
A: When the request is made to HCL support to start the data extraction a request should be made to enable the Connections Customizer for the organization. The Customizer is required to make your environment read-only. Please find the necessary administrator guidelines here to make your environment "read-only."
Q: Is there any roadmap for mail customers on S1?
A: There is no roadmap specific to S1. This is a legacy term referring to the bundle of Mail, Connections, and Sametime to name a few. We have tons of great new innovation teed up for our customers across the portfolio. To learn more about the latest roadmaps please refer to the HCL Digital Solutions YouTube channel and our Blog site or visit us at an upcoming User Group to learn more.
Q: Are there any Cloud Hosting Providers in LATAM?
A: Our current cloud customers are being served via data centers in the US and there is a Cloud Hosting provider available there. We are currently seeking viable candidates to be a CH-MSP in LATAM as we know that regional benefit would be helpful. If you know a partner who meets our stringent standards for experience with the platform and hosting customers, please have them contact us. We'd be very happy to speak with them about the program.
We are excited to announce the HCL Domino Volt Beta Program! We’re calling on our community to share honest, constructive, and thoughtful review and testing of the software. Your input is essential to how we develop our products. Your input is essential to how we develop our products — and we will continue to listen to you every step along our roadmap.
With Domino v11, HCL Domino Volt provides new low-code, app-building capabilities that empower IT teams and business users to create web-based situational apps and workflows in minutes. You can now build apps 60-70% faster! And because it runs on Domino, you get all the benefits of the proven, secure platform underneath.
We’re seeking people who meet the following criteria:
HCL is looking for participants to:
To learn more about HCL Domino Volt, watch this video.
To participate in the beta program, it’s easy to register here.
For testers who have been accepted into the program, you will receive further instructions by March 9.
Thank you for your participation and your passion for HCL Domino.
The HCL Domino Team
On July 16, 2019, HCL announced the End of Marketing/End of Service of Connections Cloud and SmartCloud Notes (SCN) with services ending July 16, 2020.
To make the migration as smooth, safe and secure as possible, and to ensure the future of our customer’s data and software, HCL has appointed a small number of HCL Cloud Hosting Partners/Managed Service Providers to deliver cloud services directly to you.
Below are key resources and next steps for all customers affected by this announcement:
HCL Notes and HCL Verse customers:
1. Get started today with your data and user migration with our HCL Managed Service Providers
2. Read our SCN/Verse data and user migration FAQ
3. Download and use our Mail Offboarding Resource Guides
HCL Connections customers:
1. Get started today with your data and user migration with one of our HCL Managed Service Providers
2. February 27 at 9 AM ET: Register for our webcast: Moving ahead with Connections Cloud: A Practical Guide to Next Steps
Our goal at HCL Software is to provide ongoing and transparent communications during your cloud migration. For any questions, concerns, or feedback, please email us directly.
General Manager and Vice President of Development, HCL Digital Solutions
Security is more critical now than ever in our everyday lives and the continued functioning of a business and in the email systems that carry our daily business correspondence.
HCL has evaluated the market for software and services that provide this level of security for mail and has decided that market-leading vendors better meet our customer needs.
As is documented in the End of Marketing/End of Service/End of Life Announcement on HCL.com effective February 11, 2020, HCL will no longer sell HCL Lotus Protector for Mail Security. Support for this product will end on February 11, 2021.
HCL realizes that companies using HCL Lotus Protector for Mail Security as part of their overall corporate security and required to ensure the safe use of your mail environment.
HCL is happy to announce that we have partnered with Proofpoint Inc.* to provide an alternative solution. Proofpoint’s proven solution for HCL Domino can provide a solution that will keep your business correspondence safe and secure.
Proofpoint will work directly with you to migrate to the appropriate solution in their portfolio without disruption to your business. You can contact Proofpoint directly, via email.
In summary, while HCL will no longer provide a solution for your mail security. Proofpoint’s proven solution for HCL Domino can provide a solution that will keep your business correspondence safe and secure.
If you have questions, please send us an email.
* Proofpoint, Inc. (NASDAQ: PFPT) is a leading cybersecurity company that protects organizations’ greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions that mitigate their most critical risks across email, the cloud, social media, and the web.
With v11, Domino Query Language (DQL) completed its consolidation of all means of searching Domino data, using full-text indices. We discussed and demonstrated this and other vital enhancements — and presented the expansive future of DQL and the problems it can be used to address — in a recent webcast. Attendees asked a lot of questions. We answer them here.
Q: Are there any tutorials on DQL?
A: We have published several slide decks and guides. We agree that we should do more to educate developers about the capabilities of DQL. We will publish them here.
Q: Is there a possibility to download the slides and demos after this webinar?
A: Here is a link to the replay.
Q: Are Qbus results updated automatically when a matching document is added to the database?
A: Yes, the result set will contain any documents matching the query.
Q: What if the search query contains umlauts (e.g. Müller) or Unicode characters? Is it going to work in v11?
A: Accent sensitive searching will be honored through the FTSearch calls, but not the view or NSF ones in v11. We have this as a backlog item going forward.
Q: Is it possible to search with DQL under a specific Notes view like FTSEARCH? It looks like the research is global to the entire DB.
A: Yes, it is possible using the IN clause ANDed with the FTSearch criteria: in ('myview') and lastname contains ('Schmidt', 'Rose*')"
Q: Can I query a range date or number for field now with DQL?
A: Yes, it is supported in DQL using View and NSF Scanning. 11.0.1 will support dates and numbers using FTSearch in the future.
Q: Are aggregate multi-database searches planned for next release?
A: We're currently working on it and have designs. However, the schedule is not in place yet and we are unable to confirm a release date.
Q: Is XPages class for DQL ready in V11?
A: Not yet. However, we have seen the idea raised in the Aha portal and have started to look into it.
Q: When will 11.01 be released?
A: We are aiming for end of the first quarter., However, the exact timing will depend on quality testing.
Q: When will the QueryBus functionality be available?
A: We are expecting this to be available as part of v12.
Q: To clarify, DQL is a way for developers to perform searches in their code; it is NOT something end users would see as an alternative way to perform searches in a database (unless a developer created it)?
A: Yes and no. For now, it is too complex to provide this to a typical end user. But there is more to say about our plans. End users can see query-by-example UIs like DQL Explorer. We're trying to keep the DQL complexity down to provide accessibility to low-code folks.
Q: In which "native" way can I get JSON out of DQL (not using GSON or a third party)?
A: Today (v11) document collections must be traversed and document data must be sent to the NotesJSONNavigator (Lotusscript) or Java-based JSON classes. QBus will have JSON output as one of its options in a future release.
Q: What is the impact of running simultaneously DQL in a web application?
A: DQL runs with any other load on the server. Its performance and resource impact are a function of the complexity of queries and the amount of data, but there are no concurrency restrictions at all.
Q: Are there plans to extend support for using DQL to access a server-based application from client-side agents? At the moment a user-initiated agent generates the following error, "Method is not available. Function is not supported for remote databases."
A: Yes, you can use DQL to access server-based applications. Nomad/Notes Client will be able to run DQL on servers and C API calls will be published and supported as well. True client/server DQL will be delivered in v12.
Q: Will instant refresh be addressed for DQL only or for any non-Notes client solution like http?
A: It is an option on the query, that, if set, guarantees the FT Index will be refreshed at query time. We have an SPR for the FTSearch issue, JCUSBKSN4Z, please continue to raise feedback on our Aha portal if you want it addressed.
Q: Full-text search cannot use wildcards in Japanese, but can I use the Contains operator in DQL to search?
A: Since there are no space delimiters, wildcards are not as useful in DBCS languages. But using Contains should work fine.
Q: How will the DQL work with the access control list of the Domino Database? Often we want logged users to see data based on the ACL groups and roles.
A: Access control settings will be honored. DQL will never allow a document to be opened by a user without privileges or fail to allow a document to be opened by a user who does have privileges.