HCL Client Advocacy
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Welcome to the HCL Client Advocacy Program site for the Digital Solutions family of products. Client advocacy is at the heart of HCL Technologies' approach to building "Relationships Beyond The Contract". |
If you are an HCL Software customer with an active software subscription or an approved HCL Business Partner, then you are invited to join the HCL Client Advocacy Program. There is no additional cost for this service.
What do you get for joining?
A Client Advocacy Manager for your geography, along with a client advocate who is a direct technical point of contact from within the HCL development organization.
The client advocate will provide to you:
• An opportunity to discuss successes, challenges, and pain points of the customer's deployment and product usage
• A collaborative channel to the offering management, support and development teams
• Proactive communications on product news, updates, and related events/workshops
• More frequent touch points on roadmaps and opportunity to provide input on priorities
• Facilitation of lab services engagements or support team as appropriate.
What do you get for joining?
A Client Advocacy Manager for your geography, along with a client advocate who is a direct technical point of contact from within the HCL development organization.
The client advocate will provide to you:
• An opportunity to discuss successes, challenges, and pain points of the customer's deployment and product usage
• A collaborative channel to the offering management, support and development teams
• Proactive communications on product news, updates, and related events/workshops
• More frequent touch points on roadmaps and opportunity to provide input on priorities
• Facilitation of lab services engagements or support team as appropriate.
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Check out our FAQ for more program details:
HCL Client Advocacy FAQs: |